faqs

are your tote bags ready to ship?

all of our tote bags are made-to-order and available for preorder. this allows us to carefully create each piece before shipping.

how long will it take to receive my order?

preorders are typically delivered within 10–21 days from the date your order is confirmed and paid.

where are you located?

we are based in makati city and mandaluyong city, philippines.

what payment methods do you accept?

we currently accept:

• gcash
• bank transfer

payment details will be provided upon checkout or order confirmation.

do you ship nationwide?

yes, we ship nationwide within the philippines.

when will i receive my tracking information?

once your order ships, we'll send your shipping and tracking details via email or your provided contact information.

if you don't see the message, please check your spam or junk folder. if you still can't find it, feel free to contact us and we'll be happy to help track your order.

can i cancel or modify my order?

since all items are made-to-order, cancellations or modifications may not be possible once production has started. please contact us as soon as possible if you need assistance.

how can i contact you?

you can send us a message through our social media pages or contact us directly for any questions about your order.